Wednesday, February 08, 2006

Time, Process, Quality and Knowledge!

I was taught that there are some timeless management perennials, way beyond the fads, and that every leader and manager should ask :

For how long are we interested in

- improving our creation and application of knowledge?
- better managing our time?
- improving our quality?
- developing better relationships?
- increasing our productivity?

The answer of course is for ever.

Yet people have often said to me 'I went on a time management course twenty years ago' and
'we did process reengineering ten years ago' and 'quality management five years ago' and we did 'knowledge management two years ago'.

Yet, respectfully, I have concluded that in this age of a global twenty four hour day we are finding it even more challenging to manage our time , tasks, projects, processes, people, information and knowledge than ever before! Respectfully, I suggest that we have only just started to understand how to become effective virtual teams and knowledge workers .

The continually emerging knowledge technologies will always provide us with a tremendous new potential to better communicate, collaborate, learn, share and apply our knowledge, but we need to know how to redesign our work and how to use these tools.

But, more importantly, we need to understand and wisely apply the timeless principles behind the processes, methods and tools.

Knowledge is a timeless perennial for management and, for me, Knowledge Management is the warm up act for the main act yet to come. What will we call this one?


  1. motivation books what about it..motivation books Here it is now its up to you...

  2. Anonymous6:55 PM

    Neurolinguistic Programming

    In the early 1970s in America Richard Bandler, then a young college student studied the work of Fritz Perls and later Virginia Satir and found that he could reproduce their high-level therapy skills to a degree that even surprised him. Bandler seemed to have a natural ability to mimic (model) the language patterns by Virginia and Fritz.

    At the University of California at Santa Cruz, Bandler who was well versed in the teachings of patterns in mathematics and computers teamed up with a college professor, John Grinder to help him understand the processes that were at work. Soon Bandler and Grinder, who used what he knew about patterns in linguistics, created a new model for personal growth called NeuroLinguistic Programming.

    Bandler and Grinder had set out to model the hypnotic skills of Milton Erickson. They had astounding results. They built a communication model about human "thinking" and "processing" and used that model of how we see images, hear sounds, reproduces smells and tactile experiences in our mind to track and model the structure of subjective experiences.

    Sounds very complicated but really it works very simply. Here is an example as used by Paul McKenna - probably the best & most successful hypnotist in the world.

    Close your eyes and think of a negative memory. Become involved in the situation as best as you can. Feel the emotions that you felt, see the things you saw and hear the things you heard.

    Now take that memory and project it onto a mental screen seeing yourself in the picture. Put a frame around the picture and view it as if it is an old photograph. Next drain all the colour from the picture and shrink the screen to the size of a matchbox.

    Have the feelings associated with the picture decreased in any way?

    Another good example of NLP involves Anchors. Have you ever smelt a certain perfume or aftershave and had it remind you of a certain person or situation? Gone to a certain place that brings feelings long forgotten flooding back? Or been in any situation that creates emotional responses that would not normally be associated with it? Well if you can answer yes to any of these then you have experienced anchors. Some anchors are associated with positive feelings and some with negative emotions. However, you should be aware that anchors can be consciously installed or already existing ones altered. Here is an example:

    Think of a time when you were really happy. If you can't think of one then imagine something that would make you feel really happy. See what you would see, hear what you would hear and feel what you would feel. Really get into the picture and try to experience it as though it were happening now.

    Now brighten the colours and make them richer. Increase the volume. Make the picture bigger, brighter, louder. That's it and more and more....

    Now press your first finger against your thumb and fully experience your happy feelings. Do this everyday for 2 weeks and you will create an anchor that will instantly recreate these feelings. Whenever you want to feel like that again just press your thumb and first finger together and wham the feelings will come flooding back! Don't believe me? Just try it and see!!! personal development

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