Several months ago, I had a meeting with an organization
who wanted to review their knowledge management progress
over the past 12 months.
They recalled that a first principle of good knowledge management
is to develop a strategic plan which links knowledge management
activities to the corporate objectives. Although they
had done this in the development of the km strategy, they
had not set up any effective ways to measure this and, in fact,
had forgotten to properly focus on this as a first principle.
In reality, they had become too immersed and too engrossed with
the notion, and within the boundaries, of the practice of knowledge
The key question to ask ourselves is 'Are we in the business of helping
the organization better achieve, or even exceed, its corporate
objectives, through implementing effective knowledge management,
or are we in the business of effective knowledge management?
There is quite a difference in focus and implementation.
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