Often in my KM consulting activities, especially in interviewing and workshop sessions, I am reminded of the wisdom of Rudyard Kipling, the British author and poet (1865-1936), in his poem 'The Elephants Child':
"I have six honest serving men
They taught me all I knew
Their names were what and where and when
And why and how and who"
Perhaps, this is knowledge gapping at its best?
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