Often in my KM consulting activities, especially in interviewing and workshop sessions, I am reminded of the wisdom of Rudyard Kipling, the British author and poet (1865-1936), in his poem 'The Elephants Child':
"I have six honest serving men
They taught me all I knew
Their names were what and where and when
And why and how and who"
Perhaps, this is knowledge gapping at its best?
Ron Young
Open Source KM Consulting Methodology at:
www.knowledge-management-online.com
KM Consulting at:
www.knowledgeassociates.com
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